People love to shop. Shopping centers are often people’s preferred place to visit with family during downtime. With many upmarket shopping centers to choose from it becomes important for any shopping center to remain attractive to their consumers. Several surveys have shown that the two most important aspects considered by consumers when deciding where to shop is safety and parking.
At Quantum we have developed a unique approach to safety for shopping centers. A strong and interactive relationship with shopping center tenants becomes crucial in providing the safety that shoppers desire. This requires an effective program of workshops and training in order to partner with and gain the support of tenants to ensure that safety is in fact a certainty.
Our Security Officers are trained to engage with both tenants and shoppers alike. They are trained to profile behaviour of visitors to a shopping center in order to preempt undesirable behaviour. By engaging with potential trouble makers in a non threatening manner they are more able to de-escalate a potential damaging incident. Tenants are also trained in profiling visitors to their specific stores and are thus able to call on our Officers to assist in observation and if necessary, engagement.
By utilizing technology and digitizing their functions, in synergy with their daily duties, our officers are able to be effective in preventing incidents. The collation of data also allows us as a Service Provider, to advise Tenants and Center Management on latest trends and methods to implement to prevent future incidents. We are also able to implement and manage an Emergency Preparedness Plan which would ensure that all tenants are actively involved in managing any of the common risks which are liable to occur at shopping centers. Such plans are in place to reduce unnecessary disruption to a customers shopping experience and to attract shoppers to continuously return to your center with their families.
Speak to us for assistance in designing a unique security program that would complement your shopping experience offered to your customers.