A Control Room is commonly known as the heart of any Security Program. Sadly, many of the hearts of Security Programs are defective and in need of major surgery. The cost of this surgery is however, often prohibitive. The most common mistake made by entities is to create a Control Environment that resembles the flight deck of a space craft. The belief is often that, the more screens, the more impressive and the more cameras, the more effective.
At Quantum we believe in a Control Room environment that is sterile, proactive and offers a preventative response to potential concerns.
Our concept of black screen monitoring reduces the possibility of an operator missing an activity that requires further investigation. Cameras which are activated on alarms being triggered, do not require constant attention. This allows the Control Room Operator to focus more productively on real time matters and it also reduces the cost of additional Operators often required to monitor a reactive system.
We believe that a management platform installed in a Control Room offers a data base of information that if analyzed, can offer the ability to be predictive. This enables an entity to deploy resources more effectively. It is our sincere belief that any technical system installed in a Control Room must be measured on the value it offers in keeping an entity safe and not on the rand value spent on purchasing and installing it.
Speak to us to assist you in designing a Control Room which offers value as well as our service of managing such a Control Room with trained Control Room Operators.